How to Submit a Withdrawal

Log in, go to your wallet, pick a method and enter the amount. The whole process takes about two minutes on the website or the mobile app. Here are the five steps in order.

  1. 1
    Log In

    Open the login page and sign in with your registered mobile number and password.

  2. 2
    Open Wallet

    Tap the wallet icon at the top right of your screen, then choose Withdraw.

  3. 3
    Pick a Method

    Select bKash, Nagad, Rocket, Upay, or Bank Transfer and confirm the destination number or account.

  4. 4
    Enter Amount

    Type the amount (minimum ৳1,000, daily maximum ৳55,000). Your available balance shows in real time.

  5. 5
    Confirm

    Review the details and press Confirm Withdrawal. You will get an SMS or in-app notification when funds are sent.

If this is your first withdrawal, you must complete KYC first. Jump to the KYC section for the full walkthrough.

Withdrawal Limits & Processing Times

These limits apply to all accounts at the standard Copper tier. Higher VIP tiers unlock larger daily limits — see the full breakdown in the table below.

Rule Amount Notes
Minimum withdrawal ৳1,000 Per transaction
Daily withdrawal limit (Copper) ৳55,000 Resets at midnight BDT
Daily withdrawal limit (Silver) ৳1,00,000 Monthly turnover ৳75,000+
Daily withdrawal limit (Gold) ৳1,90,000 Monthly turnover ৳2,70,000+
Daily withdrawal limit (Platinum) ৳3,70,000 Monthly turnover ৳9,50,000+
Daily withdrawal limit (Titanium) ৳6,90,000 Monthly turnover ৳34,00,000+
Daily withdrawal limit (Royal) ৳13,00,000 Top tier — includes personal manager
Standard processing time 21 minutes After KYC is cleared
First-time withdrawal Up to 2 hours Extra security check on first request

Processing time is counted from when our payment team marks the request as approved, not from when you submit. Most requests clear well within 21 minutes during business hours.

Choose Your Payment Method for 8WWW Withdrawals

All five methods below are free to use. Pick the one already linked to your account for the fastest arrival time.

  • bKash
    ~21 min Min ৳1,000 Mobile wallet
  • Nagad
    ~21 min Min ৳1,000 Mobile wallet
  • Rocket
    ~21 min Min ৳1,000 DBBL wallet
  • Upay
    ~21 min Min ৳1,000 UCB wallet
  • Bank Transfer
    ~21 min Min ৳1,000 Any BD bank

The withdrawal destination must match the name on your 8WWW account. Sending to a different person's wallet is not allowed and will result in rejection.

Complete KYC Before Your First 8WWW Withdrawal

Bangladesh payment regulations require all platforms to verify user identity before processing withdrawals. You only do this once — after that, withdrawals go through normally.

KYC must be completed before your first withdrawal request. The review takes up to 12 hours, so submit your documents as soon as your account is active rather than waiting until you are ready to cash out.

Accepted Identity Documents

Provide one of the following. The document must be valid (not expired) and show your full legal name clearly.

National ID Card

NID — both sides required. Must show NID number and date of birth.

Passport

Photo page plus any page showing current validity or renewal stamp.

Driving Licence

BRTA-issued licence, front and back. Must show full name and photo.

Photo Requirements

  • File type: JPG, PNG or PDF
  • Maximum file size: 5 MB per upload
  • All four corners of the document must be visible
  • No glare, blur or shadow covering the text or photo
  • Not edited or cropped — submit the full document image
  • Selfie with the document may be requested if the system flags a mismatch

Your Privacy

Documents are stored with AES-256 encryption and are only accessed by the compliance team. They are never shared with third parties outside of regulatory requirements. You can request deletion of your data at any time by contacting live chat.

Upload Your KYC Documents — Step by Step

This takes under five minutes if your photos are ready. Use the mobile app for the best camera quality.

  1. 1
    Open Account Settings

    Log in and tap your profile icon, then go to Account Verification or KYC.

  2. 2
    Select Document Type

    Choose NID, Passport, or Driving Licence from the dropdown menu.

  3. 3
    Upload Photos

    Take a clear photo of the front (and back for NID/licence) and upload each file. Check all text is sharp before submitting.

  4. 4
    Wait for Review

    The compliance team reviews your documents within 12 hours. You will get a notification once approved or if something needs to be resubmitted.

A player reviewing withdrawal confirmation details on their smartphone at a desk with a bKash app open

Why Withdrawal Requests Get Declined — and What to Do

Most rejections have a simple fix. Check the table below before contacting support.

Reason What Happened How to Fix It
KYC not completed No identity document on file Upload NID, Passport, or Driving Licence and wait for approval (up to 12 hours)
Wagering not met Bonus funds still have a 10× turnover requirement outstanding Check your bonus progress bar in the wallet. Continue playing until the requirement is cleared, or forfeit the bonus to unlock the deposit amount
Amount below minimum Requested less than ৳1,000 Raise the amount to at least ৳1,000
Daily limit reached Total withdrawals today already hit ৳55,000 (Copper tier) Wait until midnight BDT for the daily limit to reset, or upgrade your VIP tier for a higher limit
Name mismatch Destination wallet/account name differs from your registered name Use only a wallet or bank account registered in your own name
Wrong account number Typo in the mobile number or bank account Double-check the destination number before confirming. If already submitted, contact live chat immediately
Security hold Unusual activity flagged by the system Contact 24/7 live chat. You may be asked to confirm your identity again

Attempting to withdraw to someone else's account, or providing false documents, will result in account suspension. Play within your means and keep your account details accurate.

What Happens on Your First 8WWW Withdrawal

Your very first withdrawal goes through an extra security check. This is normal and applies to every new account — it is not a sign of any problem with your request.

  • Processing time for the first request can be up to 2 hours rather than the usual 21 minutes.
  • The team may send a one-time SMS or email to confirm it is really you making the request.
  • After the first withdrawal clears, all future requests process at the standard 21-minute speed.
  • If you have not yet completed KYC, the first withdrawal will be held until documents are approved (up to 12 hours for review).

The quickest way to get your first withdrawal done fast: complete KYC the day you register, not the day you want to cash out.

Using the 8WWW mobile app makes the whole process easier — camera upload for KYC, push notifications when funds are sent, and one-tap access to your wallet from your home screen.

Common Questions About Withdrawals

What is the minimum I can withdraw?
The minimum withdrawal amount is ৳1,000 per transaction. There is no maximum per single transaction as long as your request stays within the daily limit for your VIP tier (৳55,000 for Copper accounts).
How long does an 8WWW withdrawal take?
Standard processing time is around 21 minutes once your request is approved. Your first-ever withdrawal may take up to 2 hours due to the initial security check. During peak hours around major cricket matches or IPL nights, times can occasionally stretch slightly, but most requests still clear within 30 minutes.
Do I need to complete KYC every time?
No. KYC is a one-time process. Once your documents are verified and your account is approved, you do not need to submit them again unless the compliance team specifically requests an update (for example, if your NID is renewed and the old one expires).
Can I withdraw to a different bKash number than the one I deposited from?
You can use a different number only if it is still registered in your own name. The name on the destination wallet must match the name on your 8WWW account and your KYC document. Withdrawals to a family member's or friend's wallet are not permitted.
My withdrawal was rejected — what should I do first?
Check the rejection reason in your transaction history inside the wallet section. The most common causes are an outstanding bonus wagering requirement (10× turnover), a name mismatch, or incomplete KYC. Fix the issue shown and resubmit. If the reason is not clear, open live chat — support is available 24/7 and can explain the hold within minutes.
What is the wagering requirement on a bonus before I can withdraw?
Any active bonus carries a 10× wagering requirement on the bonus amount before the funds can be withdrawn. For example, if you claimed a ৳500 bonus, you need to place ৳5,000 in total bets before that bonus converts to real withdrawable cash. Your deposit amount (not the bonus portion) is withdrawable at any time, subject to the standard limits.
Is there a fee for withdrawing?
8WWW does not charge any withdrawal fee. Your bKash, Nagad, Rocket, Upay, or bank provider may apply their own transfer fees depending on your account type with them — check your mobile wallet app for details.
How do I increase my daily withdrawal limit?
Your daily limit rises automatically when you reach a higher VIP tier. Copper starts at ৳55,000. Silver (monthly turnover ৳75,000+) gives you ৳1,00,000 per day. Gold (৳2,70,000+ monthly turnover) gives ৳1,90,000, and so on up to Royal tier at ৳13,00,000. Keep playing regularly and your tier upgrades automatically each month.