8WWW: Privacy Policy
Overview
This Privacy Policy explains how 8WWW (operated at www-8www.com) collects, uses, stores, and protects the personal information you provide when you use our platform. It applies to all visitors and registered players in Bangladesh and elsewhere.
By creating an account or continuing to browse 8WWW, you agree to the practices described here. If you do not agree, please stop using the site and contact us to have your account closed.
Information We Collect
We collect only what we genuinely need to run a safe, fair, and compliant gaming platform. The table below summarises each category:
| Category | Examples | Collected when |
|---|---|---|
| Identity | Full name, date of birth, NID / Passport / Driving Licence number | Account registration & before first withdrawal |
| Contact | Mobile number, email address | Registration |
| Financial | bKash / Nagad / Rocket / Upay / Bank account reference used for deposits and withdrawals | First deposit or withdrawal request |
| Device & Technical | IP address, browser type, operating system, device identifiers | Every visit (automatic) |
| Usage | Pages visited, games played, session duration, bet history | While logged in |
| Communications | Messages sent to our 24/7 live chat support | When you contact support |
How We Use Your Information
Your data serves specific, lawful purposes. We do not sell it to advertisers or use it for anything unrelated to operating the platform.
- Account management: Creating and maintaining your 8WWW account, verifying your identity before withdrawals.
- Transaction processing: Handling deposits via bKash, Nagad, Rocket, Upay, and bank transfer; processing withdrawal requests within our stated timeframes.
- Security and fraud prevention: Detecting suspicious activity, enforcing one-account-per-player rules, and protecting against money laundering.
- Customer support: Responding to queries through 24/7 live chat and resolving disputes.
- Service improvement: Analysing aggregated usage data to fix bugs and improve the platform.
- Legal compliance: Meeting obligations under applicable law, including responding to lawful requests from authorities.
- Responsible gaming: Monitoring play patterns so our team can reach out if signs of problem gambling appear.
- Promotions: Sending bonus and event notifications by SMS or in-app message, only if you have opted in.
When We Share Data
We share your information only with trusted parties who help us operate the service, and only to the extent necessary:
Payment processors
bKash, Nagad, Rocket, Upay, and partner banks receive transaction data needed to complete deposits and withdrawals. Each processor operates under its own privacy rules.
Game providers
Providers such as JDB, Red Tiger, FA Chai, Spribe, and Sexy Gaming may receive a session token and minimal account reference to launch games. They do not receive your name, NID, or financial details.
Legal and regulatory bodies
We will disclose information when required by a court order, lawful government request, or to prevent imminent harm. We will notify you when permitted to do so.
Service providers
We use third-party vendors for hosting, analytics, and fraud detection. All vendors sign data-processing agreements that restrict how they may use your information.
We do not sell, rent, or trade your personal data to any third party for marketing purposes.
Cookies and Tracking
We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how the site is used. The main types are:
- Essential cookies: Required for login sessions and security. Disabling them will prevent you from using the site.
- Performance cookies: Anonymised data about page loads and errors, used to improve site speed.
- Analytics cookies: Aggregated stats about game popularity and navigation paths. No personally identifiable data is shared with analytics partners.
- Marketing cookies: Only set if you click a promotional link or have opted into communications. You can opt out at any time from your account settings.
You can manage or delete cookies through your browser settings. Blocking essential cookies will log you out and prevent account access.
How Long We Keep Your Data
We keep your personal data for as long as your account is active, plus a minimum period required for legal and financial record-keeping. After that, data is deleted or anonymised.
| Data type | Retention period |
|---|---|
| Account and identity records | 5 years after account closure |
| Transaction history | 7 years (financial compliance) |
| Live chat logs | 2 years |
| Device and usage logs | 13 months rolling |
| Marketing preferences | Until you opt out or close your account |
Your Rights
You have clear rights over the data 8WWW holds about you. To exercise any of the following, contact our support team through live chat:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to fix inaccurate or incomplete information.
- Deletion: Request deletion of your data, subject to legal retention requirements. Note that deleting account data will close your account permanently.
- Restriction: Ask us to pause processing while a dispute is being resolved.
- Portability: Receive your data in a structured, machine-readable format where technically feasible.
- Objection to marketing: Opt out of promotional messages at any time from your account settings or by telling our support team.
We aim to respond to all data requests within 30 days. Complex requests may take up to 60 days; we will let you know if more time is needed.
Security Measures
We use industry-standard technical and organisational measures to protect your data:
- TLS encryption on all data transmitted between your device and our servers.
- Encrypted storage for identity documents and financial references.
- Role-based access control: staff only see data relevant to their job function.
- Regular security audits and penetration testing.
- Two-factor authentication available for all player accounts.
No system is completely immune to breaches. If a breach occurs that is likely to affect your rights, we will notify you promptly and take immediate steps to contain it.
Players Under 18
8WWW is strictly for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe a minor has created an account, contact our support team immediately. We will close the account and delete all associated data without delay.
Updates to This Policy
We may revise this Privacy Policy when our practices change or when legal requirements are updated. We will post the updated version on this page with a new "last updated" date. For significant changes, we will send a notification to your registered mobile number or display a notice when you next log in. Continuing to use 8WWW after a revision takes effect means you accept the updated terms.
Get in Touch with 8WWW
If you have any questions about this policy, want to exercise your data rights, or need to report a concern, reach our team through the 24/7 Live Chat available on every page of the site. Our support agents handle privacy requests and will escalate to our data team when needed.
For formal written requests, use the in-platform messaging system so we have a full audit trail. We do not publish a postal or email address.