8WWW: Frequently Asked Questions

Go to /www-8www-register/ and fill in your mobile number, a password, and your preferred currency (BDT). The whole process takes under two minutes. You must be 18 or older and located in a jurisdiction where online gaming is permitted.

No. Each person may hold only one account at 8WWW. Duplicate accounts are detected automatically and may be closed, with any pending balance forfeited. If you have lost access to your existing account, contact live chat rather than opening a new one.

Before processing your first withdrawal, we ask you to submit one valid identity document: a National ID Card (NID), Passport, or Driving Licence. Upload a clear photo or scan through your account dashboard. The review usually completes within 12 hours. This step is required once only.

We accept bKash, Nagad, Rocket, Upay, and Bank Transfer. All five methods are available for both deposits and withdrawals. Mobile wallet options (bKash, Nagad, Rocket, Upay) are the fastest route — deposits typically arrive within 6 minutes.

The minimum deposit is ৳450. There is no maximum set by us, though your mobile wallet provider may impose its own daily limits. For Bank Transfer, standard bank processing times and limits apply.

First, check that your wallet transaction shows "Successful" on your phone. If it does, copy the transaction reference number and open a live chat session. Our team can trace the payment and credit your account manually within minutes. Do not submit the same payment twice.

Most withdrawals reach your wallet in 21 minutes. The minimum withdrawal is ৳1,000 and the daily maximum is ৳55,000 (higher limits apply at Silver tier and above). Your first-ever withdrawal may take up to 2 hours while our team completes the standard identity check.

Common reasons include: an incomplete identity check, an active bonus with wagering still outstanding, a withdrawal amount below ৳1,000, or a mismatch between your registered mobile number and the wallet number you entered. Check all four points first, then contact live chat if the issue persists.

Your first deposit earns a 125% match bonus, up to ৳13,500. For example, deposit ৳5,000 and your account is credited with an extra ৳6,250, giving you ৳11,250 to play with. The bonus and deposit combined must be wagered 10 times before you can withdraw bonus-derived winnings. The bonus is valid for 7 days from the date it is credited.

All games in the 8WWW casino lobby contribute to wagering. Live casino tables and fishing games typically count at full value. If you have a question about a specific title, ask live chat before you start playing — agents can confirm the contribution rate on the spot.

Yes. Contact live chat and ask an agent to remove the bonus from your account. Note that any winnings generated from the bonus funds will be forfeited when it is cancelled. Your original deposit balance remains unaffected.

The lobby holds over 4,800 titles across slots, live casino, fishing games, crash games, and lottery. Games come from providers including JDB, Red Tiger, FA Chai, Spribe, and Sexy Gaming. The catalogue is updated regularly — new titles appear in the lobby without any app update needed.

All games use certified random number generators supplied by the original software studios. RTP (return to player) figures are set by the provider and published on the game's information panel inside the lobby. For example, Monster Mine runs at 97.7% RTP and Monster Hi-Lo at 97.6% — these figures reflect long-run statistical averages, not guaranteed returns per session.

Visit /www-8www-app/ from your phone's browser. Tap "Download APK", allow installation from unknown sources in your Android settings (Settings › Security › Install unknown apps), then open the downloaded file. The current version is 3.9.0 (58 MB), compatible with Android 7.0 and above. The app is free.

Not as a dedicated download. iPhone and iPad users can access the full site through Safari or Chrome — the mobile web version is optimised for iOS and supports all features including deposits, withdrawals, and live games. Bookmark the site to your home screen for quick access.

All connections to the site and app are encrypted with SSL. Payment data is handled by the respective wallet provider and is never stored on our servers in plain text. We do not share your details with third parties except where required by our licensing obligations. See the Privacy Policy for the full picture.

Your account dashboard includes deposit limits, session time reminders, and a self-exclusion option. If you feel your play is becoming a problem, you can set a cooling-off period or request a permanent account closure through live chat. We also link to independent support resources on the Responsible Gaming page. Gambling is for entertainment only and is strictly for adults aged 18 and over.